Cancellations/No Show: Session time is valuable. we honor your time by being present and reserving that space specifically for you. If you cancel with less than 12 hours notice and we are unable to fill the space you reserved you will be billed in full for that missed appointment. This must be paid in full before booking your next appointment. Thank you.
Late Arrival: Arriving late for a float or service may require us to shorten the length of the service, with full charges applied, so as not to inconvenience other customers.
Refunds: There are no refunds for gift cards, gift certificates or Introduction to Floating series. You cannot transfer floats from the floating series before or after expiration.
Please make sure you are ready to commit to floating three times before committing to a float series.